7 Days Return Policy
At Baxfy.com, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a 7-day return policy, subject to the following terms and conditions:
Eligibility for Returns
Items may be returned within 7 days from the date of delivery. To be eligible for a return, your item must be:
Unused and in the same condition as when you received it.
In the original packaging with all tags, labels, and accessories intact.
Accompanied by the original proof of purchase (invoice or receipt).
Non-Returnable Items
Certain items are not eligible for return, including:
Items that have been used, worn, or damaged.
Items without original tags or packaging.
Perishable goods, personalized items, and intimate products (such as undergarments and swimwear).
Gift cards and final sale items.
Return Process
To initiate a return, please contact our customer service team within 7 days of receiving your order. You can reach us via:
Email: Support@Baxfy.com
Phone: +44 7469 741 746
Our team will provide you with detailed instructions on how to return your item.
Return Shipping
The cost of return shipping is the responsibility of the customer, unless the item is defective or the return is due to an error on our part. We recommend using a trackable shipping service to ensure your return reaches us safely.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 7-10 business days. Please note that shipping fees are non-refundable.
Exchanges
If you would like to exchange an item for a different size, color, or style, please contact us to arrange an exchange within 7 days of receiving the product. Exchanges are subject to stock availability.
Damaged or Defective Items
If your item arrives damaged or defective, please notify us immediately so we can assist you with a replacement or refund. You must report such issues within 7 days of receiving the product.
Contact Information
For any questions regarding our 7-day return policy, please contact our customer service team:
Email: Support@Baxfy.com
Phone: +44 7469 741 746
We are here to help and ensure your satisfaction with our products and services.
